FAQS

FAQs – Seapak Store

Here are some frequently asked questions to help you with your shopping experience at Seapak Store:

1. What types of dates do you offer?

We offer a variety of organic and high-quality dates, including Aseel Dates, Karbala Khajoor, Organic Zahidi Dates, and Mazafati Dates. Each variety is sourced directly from trusted farms to ensure freshness and premium quality.

2. Are your dates 100% organic?

Yes! Our dates are 100% natural and organic, free from artificial preservatives or additives.

3. Do you offer handmade baskets?

Yes, we offer handwoven baskets crafted by skilled artisans using eco-friendly palm leaves. These baskets are perfect for storage, decoration, and gifting.

4. How can I place an order?

Ordering is simple! Just visit our website, select your favorite products, add them to your cart, and proceed to checkout.

5. Do you offer nationwide delivery?

Yes, we deliver all across Pakistan. Your order will be shipped securely to your doorstep.

6. How long does shipping take?

Orders typically take 3-5 business days to arrive, depending on your location.

7. What payment methods do you accept?

We accept Cash on Delivery (COD), Bank Transfers, and Mobile Wallet Payments.

8. Can I return or exchange a product?

We do not accept returns for perishable items like dates, but if there’s an issue with your order, feel free to contact our support team. We ensure quality and transparency in every purchase.

9. How can I contact customer support?

You can reach out to us via WhatsApp, email, or through our website’s contact form. We are happy to assist you!

10. Do you offer bulk or wholesale orders?

Yes! We provide special pricing for bulk or wholesale orders. Contact us for more details.